Question 1

How do I understand my insurance policy in simple language?

Accepted Answer

Upload your policy PDF on PolicySaaf and get an instant AI-powered explanation in simple English, Hindi, or Marathi. The analysis covers benefits, risks, hidden clauses, red flags, and how to file a claim, all in plain everyday language.

Question 2

What are common hidden clauses in insurance policies in India?

Accepted Answer

Common hidden clauses include depreciation deductions on vehicle insurance, waiting periods for pre-existing diseases, sub-limits on room rent in health insurance, late claim intimation penalties, and surrender value lock-in periods. PolicySaaf identifies all of these and explains them in plain language.

Question 3

Is my insurance policy good or bad?

Accepted Answer

Upload your policy on PolicySaaf to get an honest PROCEED, CAUTION, or AVOID verdict. Our AI analyzes your policy's trust score, benefits, risks, suspicious clauses, and maturity value and tells you exactly what it means for you and your family.

Question 4

Can PolicySaaf analyze health, life, and vehicle insurance?

Accepted Answer

Yes. PolicySaaf analyzes all types of Indian insurance and loan documents including health insurance, term life insurance, endowment policies, vehicle (motor) insurance, home loans, and personal loans.

Question 5

How do I know if my insurance claim will be rejected?

Accepted Answer

PolicySaaf's AI reads your policy for clauses that commonly cause claim rejections such as exclusions, waiting periods, non-disclosure conditions, and sub-limits, and flags them as red alerts so you know what to watch out for.

Question 6

What do the 6 scores in PolicySaaf mean?

Accepted Answer

Trust: how transparent the insurer is. Benefits: how valuable the cover is. Risk Level: how harmful the terms are to you. Suspicious: clauses that favor the insurer over you. What You Get Back: the real financial return. Overall: the combined picture of all five scores.

Question 7

What does PROCEED, CAUTION, or AVOID mean in PolicySaaf?

Accepted Answer

PROCEED means the policy looks fair and beneficial. CAUTION means you should review certain clauses carefully before committing. AVOID means significant red flags were found. Seek professional advice before signing anything.

Question 8

Which languages does PolicySaaf support?

Accepted Answer

PolicySaaf supports English, Hindi (हिंदी), and Marathi (मराठी). Choose your language before uploading. The full analysis report is generated in that language.

Question 9

How accurate is PolicySaaf's AI analysis?

Accepted Answer

The AI reads the actual text of your uploaded document and interprets it based on standard insurance knowledge. Accuracy depends on the document's quality and completeness. Always cross-check important findings with a certified insurance professional.

Question 10

What is IRDAI and how can it help with insurance complaints in India?

Accepted Answer

IRDAI (Insurance Regulatory and Development Authority of India) is the government body that oversees all insurance companies in India. If your claim is unfairly rejected, you can file a complaint at igms.irda.gov.in or call their helpline at 155255.